RAAMP Features | Property Management ERP for Accounting, CAM, CRM, and AI

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Portfolio Control Lease Administration CAM, Revenue, and Recurring Charges Accounting and Finance Files and Desktop Access Tenant Communication Collaboration Form Module Project Management Connected Workflows Artificial Intelligence Reporting and Admin

Hosted deployment

RAAMP is a hosted deployment, not simply software.

This is the Microsoft Azure-hosted deployment RAAMP delivers today: Azure SQL Database and Azure Blob Storage for secure data management, Azure Data Factory for orchestration, Azure AI Foundry and Azure AI Services for intelligent workflows, and a .NET Core web application connected to SignalR, Twilio, SendGrid, Syncfusion, AR Worldpay, AP AvidXchange, and a WebDAV server. Teams can keep it fully hosted, decouple from Azure over time, or run a hybrid deployment with the same infrastructure pattern on their own terms and energy.

Technical view

Open the hosted deployment blueprint

This section is intentionally technical and is most useful for implementation teams, IT, architects, and operators evaluating hosted, hybrid, or decoupled deployment paths.

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Deployment blueprint

Hosted on Microsoft Azure today. Portable to hybrid when you want it.

Azure SQL Database and Azure Blob Storage keep structured records and document storage in one secure deployment footprint.
Azure Data Factory and Azure Automation coordinate orchestration, movement, scheduled jobs, and system-to-system flows.
Azure AI Foundry and Azure AI Services bring intelligent workflow support close to the data and documents already living in RAAMP.
The .NET Core web application is wired into SignalR for live updates, Syncfusion for the operator-facing experience, Twilio for SMS and call center flows, and SendGrid for email delivery.
AR Worldpay, AP AvidXchange, and the WebDAV server are not side tools. They are connected operational parts of the deployed environment.
This is the hosted reference deployment. Clients can stay fully hosted, decouple pieces from Azure, or run a hybrid footprint with the same infrastructure model.

Keep the managed Azure deployment, decouple when it makes sense, or run hybrid with the same infrastructure logic on your own terms and energy.

Hosted on Azure Hybrid-ready Decouple from Azure Azure SQL Database Azure Blob Storage Azure Data Factory Azure AI Foundry Azure AI Services Azure SignalR Azure Automation Azure DevOps AR Worldpay AP AvidXchange Call Center Twilio Flex Twilio SMS SendGrid Syncfusion UI WebDAV Server

Hosted deployment map

A cleaner view of the hosted stack, the Azure footprint, and the hybrid path.

Client Azure Connected services

Experience layer

Operator touchpoints, browser delivery, and real-time UX.

Client

Client Browser

HTTPS and WebSocket edge into the hosted environment.

UI

Syncfusion UI

High-density accounting and workflow controls for operators.

Live

Azure SignalR

Real-time updates across the browser experience.

Hosted application tier

Azure App Service

The managed .NET Core web application tier routing files, accounting, AI, communications, AR, AP, and real-time workflows.

Azure data, orchestration, and AI

The hosted reference stack that can remain managed, decouple, or extend into hybrid.

Data

Azure SQL Database

System-of-record storage for accounting and operations.

Files

Azure Blob Storage

Secure document and unstructured file storage.

Pipelines

Azure Data Factory

Data movement, orchestration, and connected flows.

Automation

Azure Automation

Scheduled jobs and repeatable background execution.

AI

Azure AI Foundry

Intelligent workflow coordination close to the records.

Models

Azure AI Services

Reasoning and document intelligence inside the stack.

Desktop

WebDAV Server

Desktop file access without breaking deployment control.

Delivery

Azure DevOps

Projects, CI/CD, and release governance for the platform.

Connected operations

Communications, receivables, payables, and call-center rails integrated into the same deployment.

SMS

Twilio SMS

Text communication for tenant and operator workflows.

Voice

Call Center Twilio Flex

Tenant, landlord, and property-management support workflows.

Email

SendGrid

Transactional and workflow-driven email delivery.

AR

AR Worldpay

Receivables and payment collection integrated with the record.

AP

AP AvidXchange

Payables execution linked back to approvals and accounting.

Deployment note

Hosted by RAAMP, portable by design

This is the RAAMP hosted Azure deployment today. Clients can stay fully hosted, decouple select services from Azure over time, or operate a hybrid environment with the same infrastructure pattern when they want that control.

Portfolio control

Organize companies, ownership profiles, properties, locations, tenants, and operating history from one core system.

RAAMP gives operators a structure that can handle multi-entity ownership, owner and manager relationships, property-level detail, tenant-level records, and the supporting contacts, dates, files, and notes that normally get scattered.

Entity and portfolio structure

Master company, company, property, tenant, location, and contact organization in one hierarchy
Support for multi-entity operations with separate accounting entities and shared oversight
Ownership profiles that keep owner, manager, property, and decision-making relationships visible at the record level
Company access routing so each organization lands in its own RAAMP environment
Property records, layout pages, area measures, and supporting entity detail tied to operations
User and subcompany management for growing teams and distributed operating models

Property and ownership control

Geographic mapping for teams that need to visualize coverage, assigned operators, and growth boundaries
Location-level structure that helps management teams monitor sites across multiple owners and entities
Ownership and responsibility visibility across owner, manager, entity, property, tenant, and location relationships
Multi-location rollups that let teams see portfolio, property, and entity performance from one system
Record structures that keep recurring charges, location, and operational workflows tied together instead of split across tools

Operational CRM and location visibility

Operational CRM for managing contacts, follow-up, notes, reminders, and relationship history around the work
Landing pages, quick links, and role-based access to keep high-frequency work close at hand
Property tabs, tenant tabs, company views, and organized navigation around real workflows
Centralized contacts, notes, notifications, comments, and history attached to the relevant records
Property layout page views that make it easier to visualize a location, suites, units, and physical relationships
Searchable records that reduce the time spent chasing information across disconnected tools

Teams use this layer to keep the portfolio map, the ownership story, the operational CRM, and the location context aligned instead of rebuilding the same facts in multiple places.

Lease administration

Move from lease detail to recurring operational control without leaving the platform.

RAAMP is built for the ongoing management work that follows lease setup, not just the initial record. Terms, dates, clauses, bill-backs, options, and follow-up actions stay tied to the tenant and property.

Lease and term management

Lease abstraction workflows designed to capture operational and financial lease detail
Term screens for general terms, financial terms, options, percentage rent, insurance, and related data
Support for clause-oriented data capture and reusable operational patterns
Tenant-specific accounting, terms, files, and financial records from one tenant view
Property and tenant insurance tracking with compliance-oriented recordkeeping

Key dates and recurring events

Date-driven monitoring for expirations, renewals, notice windows, and monthly tasks
Option period tracking, escalation timing, and rent schedule follow-through
Expiring rents visibility and calendar views that keep upcoming obligations visible
Dependent task creation for operational sequences that should not rely on memory alone
Notifications and reminders tied to the underlying records instead of separate task silos

In practice, RAAMP lets teams move from the lease file to the daily management work without losing continuity between the legal record, the finance record, and the action list.

CAM and revenue

Handle reconciliations, recoveries, sales-driven billing, and recurring charges from one operating base.

RAAMP supports the charge structures that make commercial property operations harder than plain invoicing. Estimates, true-ups, percentage rent, and recurring billing logic all live close to the source records.

CAM reconciliations and recoveries

Create and manage reconciliations with screens oriented around charge review and follow-up
Track property CAM expense detail and tenant bill-backs without breaking the workflow apart
Import rents and CAM estimates into budgets to compare planning against executed charges
Update estimated charge amounts as assumptions change through the year
Keep supporting documents, notes, and tenant communication tied to the reconciliation process

Revenue operations and recurring billing

Revenue operations module support for company account settings and recurring billing structure
Recurring billing workflows for shared services, recoveries, and location-based charges
Memorized invoices, invoice groups, and recurring invoice maintenance for predictable billing
Generate invoices, receive payments, and handle credits, overpayments, and adjustments
Support for sales, percentage rent, option-based changes, escalation-driven billing logic, and complex recurring charge calculations
Show previous balances, apply deposits, and manage collection-oriented workflows inside the platform

This is where RAAMP earns its keep for teams that need CAM recs and recurring revenue to connect back to the lease, the tenant, and the accounting record without manual stitching.

Accounting and finance

Run multi-entity accounting with the operational context still attached.

RAAMP covers the accounting workflow beyond a general ledger snapshot. Receivables, payables, banking, check runs, invoices, budgets, reconciliations, and search tools stay connected to the rest of the business.

Core accounting workflows

Accounts, chart of accounts, journal entries, trial balance imports, and ledger reporting
Accounts receivable and accounts payable workflows with aging, payment handling, and adjustments
Deposits, refunds, bounced checks, payment methods, payment terms, and bank account management
Check printing, print template support, and transaction search across accounting activity
Tenant accounting and property accounting views that keep operations tied to financial data

Analysis, budgets, and cash flow

Budget creation, actual imports, column projections, and account-row updates
P&L with cash flow support and reporting for operating review
Rent roll, rent collection, and receivable visibility linked to portfolio structure
Financial analysis screens for escalations, sales, percentage rents, and option impacts
Power BI connection support and export paths for deeper reporting layers

Vendor management and 1099s

Vendor records, contacts, notes, payment terms, and supporting files maintained inside the accounting workflow
Vendor approval and payable workflows aligned to the entity, property, and operational structure
1099 classification, year-end review, and filing-oriented recordkeeping tied to vendor history
Tax1099.com integration support for streamlined 1099 submission from RAAMP-managed vendor data
Searchable vendor and payment history for audits, corrections, and year-end cleanup

Operators use this layer when they need real accounting control without losing the ability to trace every balance back to the tenant, property, file, and workflow behind it.

Files and desktop access

Keep documents in the operating system and make them accessible from the desktop when people need to work fast.

RAAMP includes file management as part of the day-to-day workflow. Documents stay attached to the right entities, can be shared appropriately, and can move through OCR, scanning, and Virtual Drive access patterns that expose RAAMP files on the desktop through WebDAV.

Document control

Entity-linked file storage for companies, properties, tenants, and other operating records
Folder structures, upload flows, file history, sharing, and deletion recovery support
Current file plus version history views so edits do not erase the operating trail
Share files internally or with tenants while keeping the relationship to the underlying record
Trash and restore workflows that help protect accidental deletion from becoming data loss

Capture and desktop accessibility

OCR support for PDFs so teams can work from searchable document content
Phone camera scanning to bring paper into the system quickly when work starts in the field
Virtual Drive makes RAAMP files accessible from the desktop like OneDrive or Dropbox, but using WebDAV technology connected to your RAAMP environment
Desktop-friendly access patterns for teams that want files available without hunting through a browser first
Document editor and viewer support for file handling inside the RAAMP workflow
File sharing and access notifications that keep collaboration tied to the same record base

Teams use this to keep lease files, supporting records, compliance documents, billing backup, and tenant-facing material in one controlled operating context.

Tenant communication

Support tenant-facing workflows without separating communication from the record system.

RAAMP includes tenant portal and communication capabilities so payments, notices, shared files, and day-to-day interactions stay attached to the tenant history.

Tenant portal workflows

Tenant portal access, first-time login flows, and tenant-user management
Worldpay-powered payment rails inside the tenant portal so payment collection stays attached to tenant balances and activity
Tenant-facing payment workflows and shared file access
Portal-linked tenant files and financial visibility where appropriate
Self-service access patterns that still keep the operator in control of the underlying records
Shared activity paths that reduce back-and-forth across email chains and disconnected portals

Communication and outreach

Notifications, notification settings, and tenant-specific outreach support
Text communication tooling and phone-linked workflows inside RAAMP
Twilio Flex-based call-center workflows for tenants, landlords, and property-management teams with record-linked context inside RAAMP
Contact records, vCard exports, and relationship-oriented notes around tenants and properties
Calendar-linked activity and reminder visibility around tenant obligations and team follow-up
Communication trails that stay close to the records they are about

The goal is not just outbound messaging. It is maintaining a tenant relationship record that spans payments, files, reminders, and follow-up work in one place.

Collaboration and execution

Give teams a shared operating memory through tasks, calendars, forms, signatures, and notebooks.

RAAMP helps teams work together around the same records instead of passing spreadsheets and status notes through side channels that never make it back into the core system.

Team coordination

Tasks, dependent tasks, calendars, and date-linked coordination across operational work
Notifications and comments attached to the relevant record instead of general inbox clutter
Notebooks for keeping evolving context, decisions, and supporting notes inside the platform
Change history and validation-oriented views for teams that need accuracy and oversight
Quick links and landing controls that let users shape high-frequency navigation around their role

Structured work collection

Forms and form setup to standardize repeatable internal or external data collection
Dropbox Sign-backed e-signature workflows and signing-order support for executable documents
Signature request handling connected to the related records and files
Review, submission, and workflow control that keep structured intake inside RAAMP
Settings and tool areas that support ongoing process refinement without rebuilding the whole stack

This layer gives teams a shared place to execute, document, and hand off work so institutional knowledge does not disappear when one person leaves a thread or meeting.

Form module

Think Jotform, but integrated into the operating system you already run on.

RAAMP includes a lightweight, easy-to-use forms module designed to replace external form tools when the submission really belongs inside your ERP. Because the forms live in RAAMP, the records, files, reminders, notes, and follow-up work can stay connected to the same operating context.

Form building and distribution

Forms module designed to replace external tools like Jotform or spreadsheet-driven intake workflows
Seamless embedding on your own site so external users can submit into RAAMP-connected workflows
Support for both internal and external users depending on who needs to submit the information
Automated reminders for scheduled reports or repeat submissions when follow-up should not depend on memory
Integrated review and workflow controls so submissions stay inside the same operating system instead of landing in a disconnected inbox

Operational use cases

Maintenance requests that can be tied back to the location, tenant, property, and follow-up tasks
New tenant or client intake workflows so onboarding details land directly in RAAMP instead of a side tool
Interest forms, property-level requests, recurring reports, and other location-driven intake patterns
Internal collection workflows for approvals, updates, audits, and operating checklists
Form submissions that can feed the same notebooks, notifications, files, and action trails teams are already using

The difference is not just that RAAMP can collect form data. It is that the form results can immediately live where the rest of the work already lives.

Project management

Run project P&L, time tracking, costs, and burndown-oriented visibility from the same platform.

RAAMP supports project management workflows for teams that need both execution tracking and financial visibility. This is especially useful for property improvements, construction work, occupancy transitions, or any other initiative where time, cost, and deadlines need to stay tied together.

Project setup and financial control

Project records with name, code, description, status, company or property association, and assigned project manager
Hourly or fixed-price project structures with estimated hours, default rates, and billable calculation support
Project-linked accounting references so budgets, invoices, credits, and bill-or-credit records can be tied back to the job
Project P&L workflows and budget reporting patterns that help operators see costs and profitability by project
Tags, due dates, overdue visibility, and organized project structure for multi-job environments

Time tracking and delivery visibility

Start-stop timers, manual time lines, running timers, and weekly timesheets tied directly to projects
Tracked hours by project so labor effort is visible instead of estimated after the fact
Cost visibility and burndown-oriented reporting for teams that need to monitor pace against budget and deadlines
Useful for property improvements, construction, special initiatives, and capital programs where execution discipline matters
Project work that stays connected to the same accounting, record, and reporting environment instead of splitting between PM software and ERP software

RAAMP gives teams one place to manage the job, track the time, measure the cost, and see the financial story behind the project as it moves.

Connected workflows

Use connected services without disconnecting the operating system.

RAAMP works best when payables, signatures, 1099 filing, and payment collection stay tied to the same records, approvals, accounting entities, and operating history already living in the platform.

AvidXchange workflows

AvidXchange connectivity for bill pay processes that still need to stay aligned to RAAMP approvals and accounting structure
Vendor and payable context remains anchored to the same records your accounting team already uses
Connected AP workflows reduce the need to rebuild bill-pay history outside the operating system

Dropbox Sign workflows

Dropbox Sign support for signature routing that stays tied to the file, request, and operating record
Signature execution can move through RAAMP without making documents disappear into a separate tool chain
Status visibility and signing workflows stay closer to the rest of the collaboration process

Tax1099.com workflows

Tax1099.com integration support for year-end filing tied to the same vendor records and accounting data already maintained in RAAMP
1099-oriented review can happen without exporting the business memory into a disconnected scramble
Year-end compliance work becomes easier when vendor, payment, and filing context live together

Worldpay-powered tenant payment rails

Worldpay powers the payment rails for the tenant portal so collection can happen inside the RAAMP experience
Payment activity stays closer to tenant balances, files, notices, and operational follow-up
Tenant-facing payment workflows do not have to break the record trail to remain usable

Twilio Flex call center

Twilio Flex support for tenant, landlord, and property-management support workflows tied back to RAAMP records
Single sign-on support so agents can move into the call-center experience without a separate identity maze
Incoming-call context that helps teams see the related records while the conversation is still happening

These connected workflows matter because the integration point is not the whole story. RAAMP keeps the surrounding approvals, records, files, and accounting context in one place too.

Artificial intelligence and document intelligence

Use artificial intelligence close to the documents and records people are already working in.

RAAMP includes artificial intelligence and document-intelligence patterns that make more sense because they sit inside an organized ERP instead of outside it. The file, the entity, and the operational context are already present.

Artificial intelligence workflows

Artificial intelligence support tied to document and file workflows for context-aware interaction
Conversation reset and thread-based interaction models designed for repeated use
Document-oriented AI patterns that help teams inspect, summarize, and work through file content
Operational AI positioned as a workflow tool inside RAAMP rather than a disconnected novelty
Repeatable structure that makes AI more useful because the surrounding records are organized

Structured intelligence inputs

OCR support to convert static documents into more usable source material
Lease-analysis prompt infrastructure and AI-ready operational artifacts inside the codebase
Document capture, storage, and retrieval paths that make files easier to work with over time
File-linked context that keeps AI outputs closer to the operating record they came from
A platform posture designed for continuous improvement instead of disconnected point experiments

Artificial intelligence is strongest here because it can work from real files and real business structure, not just pasted snippets with missing context.

Reporting and admin

Export, map, search, report, and administer the platform without breaking the workflow apart.

RAAMP rounds out the operating stack with reporting, mapping, search, admin tooling, and setup features that make the rest of the platform easier to govern and scale.

Reporting and analysis outputs

Reports, rent rolls, aging reports, financial exports, and operational review tools
Search-all-transactions visibility for research and troubleshooting work
Excel-friendly export paths that let operators continue downstream analysis where needed
Mapping and GIS-oriented workflows for spatial review and market-context analysis
Dashboards and review screens that help leaders see what needs action next

Administration and technical control

API credentials, testing utilities, and JSON viewer support for controlled extension
User management, company-user administration, and environment-level controls
Setup tooling for forms, revenue operations, and company-specific workflow configuration
Validation mode, debug-oriented utilities, and operational support tooling in the platform
Searchable, organized support documentation across accounting, files, portal, OCR, notifications, and more

RAAMP is designed to be run, reviewed, and extended as a full operating environment, not just used as a narrow transactional app.

The property management ERP behind accounting, CAM recs, files, and artificial intelligence.